Featured proof · PSA
A recovery system for a record operating backlog.
Completed advisory scope is separated from PSA-reported outcomes and public operating evidence.
Near 14M → 11M public backlog arc↗
Operator-led transformation
Make the operating decision. Build what makes it hold.
Luna Sol helps executives resolve consequential problems in flow, service, scale, and transformation—then installs the governance and tools that make the decision durable.
Featured work and thinking
See the context, the intervention, and the evidence boundary.
Published work leads. Each case or brief connects to a real operating question and a practical next step.
View all case studiesCase study · Performance transformation
A record backlog needed a recovery system—not another throughput target
A public demand shock translated into constraint logic, recovery mechanics, and an accountable operating roadmap.
Case study · Mobility
Operating architecture for regulated national scale
Dispatch, compliance, risk, governance, and technical requirements designed as one system.
Case study · Guest operations
Turning guest-flow evidence into a planning capability
A stage-by-stage assessment of flow, waiting, visibility, and planning control.
Operating brief · Recovery systems
Backlog recovery planning: capacity is not the same as throughput
Separate rated capacity, effective output, incoming demand, and the actual recovery commitment.
How Luna Sol works
Move from a contested signal to a system the team can run.
The work starts with the executive commitment—not a prewritten workstream. Luna Sol builds the fact base, tests the constraint, compares the economics, and makes the chosen path executable.
- 01Establish what is true and what remains uncertain.
- 02Test the limiting condition and the value at stake.
- 03Install ownership, controls, and a practical operating cadence.
Capabilities
Four entry points into the same performance system.
Start where leadership needs a decision. The work connects diagnosis, intervention, implementation, and control.
Explore all capabilities01
Performance transformation
- Executive problem
- Service, cost, quality, capacity, or throughput is unstable.
- Luna Sol intervention
- Identify the binding constraint and sequence a recovery system.
- Control afterward
- A controlled path to stable performance.
02
Operating model and scale
- Executive problem
- Growth has outrun workflows, roles, governance, or control.
- Luna Sol intervention
- Align work, decision rights, standards, and management cadence.
- Control afterward
- A model teams can run as complexity grows.
03
Transformation execution
- Executive problem
- A critical portfolio is active but value is not moving.
- Luna Sol intervention
- Install accountable gates, risk controls, and benefits verification.
- Control afterward
- Strategy converted into adoption and realized value.
04
Digital operations
- Executive problem
- Technology activity is disconnected from operating requirements.
- Luna Sol intervention
- Translate real decisions into workflows, controls, and practical products.
- Control afterward
- Digital capability operators can trust and use.
Selected work
Client work, public context, and contribution kept distinct.
The case studies preserve the operating substance while making clear what Luna Sol delivered, what the company reported, and what no public evidence can prove.
Case study · Performance transformation
A record backlog needed a recovery system—not another throughput target
A public demand shock translated into constraint logic, recovery mechanics, and an accountable operating roadmap.
Case study · Mobility
Operating architecture for regulated national scale
Dispatch, compliance, risk, governance, and technical requirements designed as one system.
Case study · Guest operations
Turning guest-flow evidence into a planning capability
A stage-by-stage assessment of flow, waiting, visibility, and planning control.
Verified operating record
Quantified experience, with the qualifier attached.
Selected outcomes from Ryan Miller’s prior Amazon and Walmart roles—not Luna Sol client results.
These outcomes reflect the work of operating teams and are not presented as solely attributable individual results.
Operations Lab
Working decision products that make the method tangible.
Use sample data or your own local browser state to explore a decision. The tools support advisory work; they are not a separate software offer.
01Executive Operations StudioControl capacity, portfolio value, risk, and the weekly operating review.↗02Implementation WorkbenchTurn an approved strategy into readiness gates, owners, controls, and exportable artifacts.↗03Backlog Recovery ModelCompare demand, effective output, surge choices, timing, and recovery risk.↗04Constraint Hypothesis MapRank competing explanations and identify the next evidence test.↗
Enter the Operations Lab
Founder-led delivery
Senior judgment stays close to the room.
Ryan Miller has led work inside Amazon and Walmart operating systems across North America, Europe, and Japan. At Luna Sol, he remains directly involved from the first question through implementation.
AmazonWalmartNorth AmericaEuropeJapan
Meet Ryan Miller