Operating brief · Recovery systems
Backlog recovery planning: capacity is not the same as throughput
Separate rated capacity, effective output, incoming demand, and the recovery commitment.
Insights · Models · Field guides
Ideas built to move an operating decision.
Every piece exposes the mechanism, the assumptions, and where leadership judgment begins. Read the argument, inspect the evidence, then apply the linked product.
Published perspectives
Evidence before opinion.
Current writing connects directly to a case, model, or decision product. Use the library controls to narrow the published work.
3 published perspectivesPublished work only
Finance brief · Value control
Cost of delay for operating queues—without calling exposure savings
A finance-ready method that keeps modeled risk, cash impact, and realized value distinct.
Field guide · Constraint validation
Validate the constraint before adding staffing
Test whether labor, process, quality, scheduling, or technology is actually limiting output.